RingCentral Sr. BPM Engineer

Location: San Mateo, CA;

Responsiblities:

• Lead process engineering activities
• Analyze, implement, and manage complex business processes that result in efficiency, quality and effectiveness for RingCentral operations.
• Lead IT development team in implementation and delivery of critical business processes
• Lead and manage multiple, cross-functional and/or cross-departmental process improvement projects and initiatives using a combination of model-driven methodology, service-oriented architecture and/or BPM technology
• Evaluate department processes, technology, structure, policies and procedures to ensure BPM best practices are in place
• Analyze current operating business processes, assess effectiveness, provide leadership/recommendations to optimize processes, recommend changes as needed, report findings to senior management
• Identify and define key measures, including process metrics, as well as performance targets for process adherence and improvements

Required Qualifications:

• M.S./B.S. in Computer Science, Computer Engineering or related field
• 3/5 years experience as a BPM Engineer, Software Engineer, Software Developer or similar
• At least 2 years experience implementing large scale BPM projects using AgilePoint or Appian; XPDL; and Service Oriented Architecture (SOA)
• Demonstrated knowledge of at least 2 of the following BPM principles: DMAIC, 5-WHY, or value stream mapping
• Demonstrated knowledge of 2 of the following programming languages: C#, ASP.NET, XML, SQL Server

About RingCentral

RingCentral is a leader in cloud computing based business phone systems, with tens of thousands of business customers and top industry honors, including the PC Magazine Editor's Choice Award, the Small Business Computing Excellence in Technology Award, and the 2010 World Economic Forum Technology Pioneer Award. The RingCentral technology platform eliminates the need for expensive and technically complex on-premise legacy phone systems. By combining a hosted, multi-extension business phone system with advanced voice and fax functionality, RingCentral provides small businesses with world-class business capabilities that, until recently, were available only to large corporations. Headquartered in San Mateo, California, RingCentral is privately held with backing from Sequoia Capital, Khosla Ventures, and DAG Ventures. For more information, please visit: www.ringcentral.com.

To apply:
To apply, please submit your resume and salary requirements to: rchiringmanager@yahoo.com