RingCentral’s communications solution empowers Belly’s workforce
nationwide.
SAN MATEO, Calif.--(BUSINESS WIRE)--
RingCentral,
Inc. (NYSE: RNG), a leading provider of cloud
business phone systems, is pleased to
announce that Belly, a leading marketing system for small businesses,
has adopted RingCentral’s cloud phone solution. In the Fall of 2013,
Belly chose RingCentral
Office to enable its workforce of more than 100 employees with a
simple, easy-to-use phone system.
Prior to RingCentral, Belly used an older communications system they
felt lacked a number of capabilities needed for business; for example,
sales representatives were not able to access their call logs. With
RingCentral, representatives can better track where customers are in the
pipeline and when they need to reconnect. The result is a more organized
and fruitful sales process.
“We are able to interact more efficiently with our merchants and
members, and our employees are empowered to manage their preferences
independently,” said Adam Svoboda, Purchasing Associate at Belly. “As
our business keeps adapting and growing, our company phone solution can
scale along with it.”
RingCentral is also user friendly, enabling Belly employees to quickly
adopt the system and use it for their individual needs. The system
requires very little IT intervention, so employees can easily navigate
the system and select their desired settings without interrupting
workflow.
By making the switch to RingCentral, Belly employees can now use a
number of cloud-based communication features to optimize efficiency.
RingCentral enables Belly merchants to reach company employees anywhere
at anytime. Belly currently works with more than 7,000 merchants across
the country and has more than three million members nationwide. Now,
when customers call Belly, they are directed to the correct person and
department based on time of day. Consequently, the company is able to
provide the best possible service to its merchants and members.
“We have remote employees, like our community managers, who are
dispersed amongst five cities. Now they never have to miss a call
because they can use their business identity on the RingCentral app,”
continued Svoboda. “Our CEO also uses the softphone feature in place of
a Bluetooth device to stay connected while on the road and away from his
desk.”
About RingCentral
RingCentral,
Inc. (NYSE: RNG) is a leading provider of cloud business
communications solutions. Easier to manage and more flexible than
on-premise communications phone systems, RingCentral’s cloud solution
meets the needs of modern distributed and mobile workforces, while
eliminating the expense and complications of on-premise traditional
hardware-based systems and software. RingCentral is headquartered in San
Mateo, California.
RingCentral, the RingCentral logo, and RingCentral Office are trademarks
of RingCentral, Inc.
About Belly
Belly is a leading marketing platform for small businesses with
thousands of merchants and millions of members. Belly revolutionizes
traditional loyalty concepts and works with each business to design a
customized, unique rewards program their customers actually want. Using
a tablet and single card or iPhone or Android app, Belly unlocks new
opportunities for customer engagement and digital advocacy. Belly is
headquartered in Chicago, Illinois and received funding from Andreessen
Horowitz, Silicon Valley Bank, Lightbank, NEA, DAG Ventures, Cisco, and
7-Ventures, LLC (a subsidiary of 7-Eleven, Inc.). For more information,
visit www.bellycard.com.
RingCentral, Inc.
Evie Goldstein, 650-516-4104
evelin.goldstein@ringcentral.com
or
SSPR
Sarah
Hilmer, 317-340-5301
shilmer@sspr.com
Source: RingCentral