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Organization Supporting Small Businesses Expands Rapidly with RingCentral Office Small Business Phone System

 

Profit Sense Innovations Is Able to Easily Scale Its Business While Improving Customer Communications with Cloud based Business Phone System

San Mateo, CA, June 15, 2010 - Small business development firm, Profit Sense Innovations, provides its clients with services and tools to establish and sustain a thriving business. The company’s nimble, distributed work force depends primarily on the phone to provide services to its small business customers nationally. The company chose RingCentral Office, industry leader in cloud based small business phone systems, to meet the needs of its growing business. With the RingCentral Office phone system, Profit Sense Innovations is able to grow its business with ease, expand its staff as needed, and maintain optimal communications with its customers across the country. 

Company Owner, Jerry Khemraj, has nearly thirty people dispersed across three company locations and home offices. Profit Sense Innovations started in Utah but now has offices in the Northeast and Florida. Legacy on-premise office phone systems were not only very expensive, but also could not meet the company’s need for a single phone system across its multiple locations. RingCentral Office provides Profit Sense Innovations with a complete small business phone service that is reliable, feature rich, simple to use and extremely flexible. The best part is that the deployment of RingCentral Office did not require a single dollar of on-premise systems installations. 

Khemraj stated, “Because most of our business is done on the telephone, communications is essential to our business. Poor quality communication directly impacts our revenues. With RingCentral Office, we never have to watch the meter and we have so many features that surpass what you would expect from a Fortune 500 phone system. The small business phone system is easy to set up and use, no technical wizardry required, and we can plug the phone in wherever we are and be in business.” 

The RingCentral Office phone service impressed Profit Sense Innovations with a wealth of capabilities such as the ability to place calls from any phone using the office number ID, unlimited nationwide calling and faxing, and total control over call handling - custom made for the distributed work force. With this office phone system, team members can now work from any office or home and they have been able to expand the availability of customer service representatives with call routing and customized answering rules. 

“Our cloud based small business phone system from RingCentral has allowed us to grow our business by enhancing our service to our business clients and helps us stand behind our cornerstones of quality and reliability. Our clients are able to call a single number and RingCentral Office can connect them with any staff member, independent of where they are located, and even to their mobile phones. This enables us to provide a professional, consistent service no matter where the call is placed or answered,” says Khemraj. “In addition, as our firm grows, I can instantly add employee extensions without any technical help. RingCentral Office makes running a distributed business so much easier – I couldn’t have asked for anything better.” 

RingCentral is a leader in cloud computing based business phone systems. RingCentral Office combines a multi-extension small business phone service with advanced voice and fax functionality, always on service, unlimited calling and full-featured phones that arrive pre-configured and ready for use. RingCentral Office is available for a low, flat, fixed monthly fee, no contracts and zero setup costs. 

About RingCentral
RingCentral provides cloud computing based business phone systems. With top industry honors, including PC Magazine Editor's Choice Award, Small Business Computing Excellence in Technology Award, and the 2010 World Economic Forum Technology Pioneer Award, RingCentral delivers on-demand phone systems that are designed for the modern mobile and distributed business world, at a fraction of the cost of traditional systems. Headquartered in San Mateo, California, RingCentral is privately held with backing from Sequoia Capital, Khosla Ventures and DAG Ventures. For more information, please visit: www.ringcentral.com

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