Starz Entertainment Taps RingCentral to MC Its Phone Communications Mixx
RingCentral's Business Phone Service Helps Arizona's Largest and Most Reputable DJ Service Effectively Connect Customers with Distributed Employees
San Mateo, CA, April 28, 2009 - Eric Godfrey is the owner and founder of Starz Entertainment, one of Arizona's largest and most reputable DJ Services for over 1,000 events a year. Starz does events including weddings, corporate parties, clubs, and many other events, and the company has built the business creating wonderful memories for its clients. His 27 person team strives for perfection and fun at every event. To efficiently manage phone communications with demanding clients and distributed and mobile staff, Godfrey found the perfect mix of innovative technology and high-touch customer service in RingCentral’s "cloud" -based business phone service. Godfrey implemented RingCentral to enable more effective communication between his employees and customers.
Godfrey needed a business phone service that ensured his staff was always available to his customers, whether working at an event or creating a great mix of music. He found RingCentral’s service online, self customized the service for his business and starting using it in less than an hour.
"Six months ago, to reduce overhead, we decided to close our physical office and make our company virtual," said Godfrey. "We researched our options and found RingCentral to offer a vast array of key service features at a very low cost and decided to give them a try. I can’t tell you how elated I have been with their service."
RingCentral provides more services than legacy office phone systems, at a fraction of the cost. Delivering the power of a sophisticated multi-extension phone system without expensive hardware to buy or maintain, RingCentral offers a complete, business phone and Internet fax service with no long-term contracts and zero setup costs. The service is instantly provisioned and activated within minutes.
Godfrey added, "With our old phone system, we could never have been able to close our physical office and run our business efficiently. With RingCentral, I pay a fraction of my old bill and I get much more services. In addition, there is absolute flexibility in setup and it is easy to operate. The capabilities and affordability of RingCentral help us run our business and deliver top notch customer service."
- An auto-receptionist that professionally answers, greets and directs callers to the right person.
- Multiple extensions and answering rules that are configured to automatically route calls to the right person at their home office or mobile phones, based on time of day, date and the continuously changing availability of each team member.
- Multiple mailboxes for voicemail ensure that everyone has secure access to all their voicemail via email, phone or computer.
- Call logs that register all inbound calls, enabling the firm to track the time spent with each client.
- Internet fax capabilities that convert incoming faxes to PDFs, and make them immediately available to distributed team members to view, forward and file them electronically.
Starz Entertainment has been one of the most honored DJ companies in the United States with 12 different "best of" awards won over the last three years. Starz is a Better Business Bureau Member and has been chosen to do events for the Better Business Bureau in each of the last three years. Starz conducts over 1,000 events annually and takes a role in assisting its community through various programs including the Special Olympics, and several fund raisers for local Police and Fire Fighting organizations in the Phoenix area.
RingCentral provides cloud computing based phone systems for small business. With top industry honors, including PC Magazine's Editor's Choice Award and Small Business Computing's Excellence in Technology, RingCentral offers full-access to core small business phone services and helps improve productivity for tens of thousands of customers worldwide. Headquartered in San Mateo, California, RingCentral is privately held with backing from Sequoia Capital, Khosla Ventures and DAG Ventures. For more information, please visit: www.ringcentral.com.
For Additonal Information,
Evelin Goldstein 650-516-4104