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Case Studies

RingCentral Makes Wedding Bells Ring for Event Planning Company

Matthew Allen Weddings Uses Internet Phone Service to Improve Small Business Communications. Matthew Strong, owner and founder of Sacramento-based Matthew Allen Weddings and Events, has built his business creating magical weddings for his clients. His five-person wedding entertainment company goes the extra mile to make the day special, incorporating everything from horseback entrances and helicopter exits to recorded toasts from virtual guests. To manage communications, Strong found the perfect marriage of innovative technology and high-touch customer service in RingCentral’s Internet phone service.

Small business consultant finds a terrific small business phone system

Lon Orenstein finds RingCentral Mobile to be “an order of magnitude” better than the competition. Lon Orenstein has been doing general technology consulting since 1990. In 1991, he saw the utility of ACT database software, took a class and became “the first guy in the first class to pass the test,” he says. “I’ve called myself the first ACT certified consultant all these years.”

Limousine service rides with RingCentral

Platinum Express Limousines runs its business with RingCentral Mobile and DigitalLine. Platinum Express Limousines, a full service limousine company in Orange, California, operates seven vehicles from two passenger executive cars to luxury SUVs. Owner Octavio Carillo immediately saw the need for an 800 number.

RingCentral saved a company

RingCentral Mobile’s features allowed LET, Inc., a provider of educational products, to survive a difficult period. While RingCentral touts cost savings, ease of operation, flexibility and functionality, Alma Ramsey, founder of LET, Inc. (Lake Educational Technologies), offers a more compelling testimonial. She says RingCentral Mobile saved the company.

Seafood company catches more calls

Wild Ocean Seafoods sees a 60% improvement in call connect rate with RingCentral. William McCabe didn’t want to work for his family business, Wild Ocean Seafoods, LLC, a seafood company located in Ferndale WA and Honolulu HI, privately owned by members of two intertwined families for 112 years. William had worked in computers and telecommunications and had started successful ebusinesses. It was his technology experience that brought him back.

Small business AND international?

Rajiv Choudhary shows how a Web-based business telephone system helped make his small business an international enterprise. Rajiv Choudhary radiates passion in everything he does: in speaking his mind, in growing his business and in living his life. “You do your business with your passions,” Choudhary says. “You live your life with your passions.”

Surfing on the Web

Sunny Trinh runs an international retail business, selling surfboards online with the help of RingCentral. Sunny Trinh manufactures and sells surfboards and surfing accessories online (www.9fishsurf.com). His company, 9 Fish Surfboards, also sells its products in surf shops throughout the U.S. “We are an international business,” he says.

One good thing leads to another

Animal Wise Radio lowers costs, increases its efficiency and connects better with its listeners using RingCentral’s voicemail to email feature. Michael Fry had no idea his work with Animal Ark, a “happy, pet-friendly shelter” in Hastings, Minnesota, would make him a radio personality with a nationally syndicated animal radio show, Animal Wise Radio. But one good thing led to another.

RingCentral doubles an income

Forrest Grant is able to work full time and double his income with a second business, thanks to RingCentral. Forrest Grant is like a lot of small business owners: he works full time and runs his small business in the evenings and weekends and everywhere in between. Forrest has operated Affordable Mortgage Lenders, Inc., a mortgage lending business with seven employees for about two years.

A real good real estate idea

Scott Kublin created a new real estate marketing concept using RingCentral as an indispensable element. When Scott Kublin got his real estate license after designing Web sites for 12 years, he realized that the real estate industry was made for internet marketing. Kublin knew that when people have interest in a property, they want information immediately on the property, the area and the neighborhood, and they want to talk to someone right away. Kublin knew he could deliver all of that through the internet and, in doing so, stay ahead of the competition.

Three’s the charm

Kelly Jones tried two toll free number providers before she found RingCentral. Now she’ll never leave. Kelly Jones operates a flourishing online store, Kelly’s Country Corner. “This site has been a great experience for myself and my family,” Kelly states on her Web site. ”The Web site was created because of my love of all things country and the warm comfy feeling country decor adds to your home. The site was my way of keeping the business here at home. With two children and a husband I wanted to be close at hand but still doing something I enjoy.”

You can have your cake and profit from it, too

Spencer Schmerling needed a system that would unify his business and scale with him as his business grows. He found that RingCentral saves him lots of money, too. Spencer, Stevens & Associates is a rapidly growing small business specializing in the recruitment of loan officers for the mortgage industry, and management and executive level employees for various industries. That growth led Spencer Schmerling, founder, to examine a more robust telephone system to support his growing business needs.

If you build it, they will come – but will they call you when they do?

Online store owner Melanie Edman-Osmer knows the value of an Web-based toll free number. Brick and mortar store front owner Melanie saw the benefits of the internet and opened an online store in 1999. "I had two small children and it just made sense to me to take the business home," she explains. She closed the brick and mortar doors at the end of February 2001 and devoted her time to her online store, http://www.thetreasurebox.net/.

A cornerstone of continuing success

Craig Grella wanted to unify remote employees. He did that with RingCentral and now his business has a more professional image. Cornerstone Funding Services is a small business involved in big deals: a consulting firm helping to develop and build large commercial developments such as condominium complexes, hotels, shopping malls, city subdivisions, and the like. It has six employees working at different locations around the country.

RingCentral helps to close a deal

Tom Sagi needed to unify remote employees. RingCentral did that, and helped close a big deal, too. Tom Sagi works at First Data Independent Sales, providing electronic payments systems to restaurants: the terminals and software that produce customer bills and process credit card transactions.

RingCentral helps make a film

Filmmakers Stephen Eyer and Daneen Akers needed a flexible phone system during film production. They found an indispensable business partner. College instructors and husband and wife producing team Stephen Eyer and Daneen Akers had never heard of fibromyalgia, a chronic pain condition, until her mother was diagnosed with it. “We needed to get ourselves educated,” Stephen says. “I’m a filmmaker and instructor, so I looked to see if there was any kind of film or visual resource out there. We couldn’t find anything.”

Getting your own goldmine

eBusiness Creator Matthew Griffith finds a goldmine in RingCentral. Matthew Griffith knows a goldmine when he sees it. Matt owns Merlix, a software company that creates and sells e-businesses. “We are the only one that I know that incubates e-businesses for the purpose of being sold,” Matt says.

It’s not wizardry: it’s RingCentral

Using RingCentral’s feature-rich system makes real estate professional Dan Byers feel like a wizard. Dan Byers runs three different real estate businesses: an acquisition company called the Accredited Group, a Remax real estate brokerage and an apartment management concern. He handles all three separately through one RingCentral account. RingCentral’s virtual PBX abilities and its professional recording service make it possible.

Getting all the bells and whistles without the investment

Ed Brill got the phone and fax service he needed and found it delivered more than he expected. ITS Magellan Services provides reservation and sales services to over 700 independent hotels in about 30 countries. It has five employees in the USA, one in Italy and three in South America.

RingCentral brings operation out of the dark ages

Entrepreneur Kim Oberlin gets the best deal. Period. Entrepreneur Kim Oberlin has led the development of 40 North American franchise operations in over 20 industries. An accomplished marketer and an award-winning writer, he has served on the board of directors of several corporations and not-for-profit organizations.

Work is an activity, not a location

Independent business consultant Frank Sunder finds that RingCentral Mobile causes a paradigm shift in the way people do business. Frank Sunder Solutions, a Division of MyBizOffice, Inc., helps small businesses improve how they do things, helping them to do more with less. “For knowledge workers, work is an activity, not a location,” he says. It is a fundamental concept in his consulting practice. Free yourself from old procedures and old ways of thinking. Look at new ways to be efficient and competitive. Frank is a RingCentral customer himself and he recommends RingCentral to his clients as a new and better way to do things.