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High-definition voice technology enables high-quality voice calls through the Internet. Using broader ranges of sound frequency, HD voice gives phone calls that are significantly clearer than those made through traditional phone lines. |
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Automatic call distribution (ACD) is an advanced call management feature that lets users define how incoming calls are routed to multiple extensions. Highly important to call centers and similar companies with high volume of calls and extensions, ACD call queues give a more intelligent method of handling all incoming calls. |
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RingCentral call forwarding gets stronger with location-based call routing. For companies with distributed departments or branches in different locations, callers coming in from different places are distributed to extensions nearest to them. This gives a more streamlined call handling system that enhances customer service. |
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Information extensions are dedicated to communicate specific information that is delivered by a recorded voice. This lessens the need to repeat answers to commonly asked questions. It also ensures that information is delivered even when no one is available to take calls. |
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RingCentral helps you strengthen your communication system with call recording. This feature helps you keep track of useful information and improve customer service and data storage. Store select conversations and organize them for easy access anytime. |
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Voicemail transcription is a feature that enables users to retrieve voicemail messages in the form of readable text, instead of sound. RingCentral is soon to launch voicemail transcription to supplement its existing voicemail features such as voicemail through email and RingCentral visual voicemail. |
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Send and receive text messages using your RingCentral number. This new functionality features SMS messaging through your mobile phone or through the Call Controller. |
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Get a monthly service plan that perfectly fits your office requirements. Create your monthly plan by based on the number of extensions and minutes you need. |
