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Passfaces Success Story - Technology Industry
Barb Rose, Marketing Director of Passfaces, maker of a unique authentication technology, has seen the company grow due to the ease with which clients can reach it through its business phone system. Passfaces subscribes to the service from virtual phone system provider RingCentral.
The virtual nature of the system allows Passfaces employees to remotely access their accounts. In their online accounts, they can create or change call forwarding options and access voicemail. For their convenience, voicemail messages are also sent to their emails.
Passfaces also uses the RingCental online fax service, which allows employees to send and receive faxes electronically. Incoming faxes are converted to PDF format and are sent directly to email inboxes. Outgoing faxes can be sent to traditional fax machines with a simple click of a button.
In order to allow its clients the most convenient way to reach the company, Passfaces also subscribes to an 800 number through RingCentral. The number gives the relatively small company a professional persona, which in turn provides potential customers with the impression that Passfaces is truly a reliable brand.
By using the RingCentral virtual service for all its communication needs, Passfaces has saved thousands of dollars in hardware and maintenance costs that come with a traditional phone system. The additional unique features that enable complete mobility also help the small company to operate on a global scale.
