Success Stories

Rajiv Choudhary Success Story - Retail Industry

Rajiv Choudhary is an Australian entrepreneur who owns several ecommerce businesses that operate on an international level. Some of his companies include Amerilink Global and Australian Link Global. In order to operate successfully in Australia, Choudhary had to overcome some hurdles, including the country's vast telecom costs.

The average national ten minute phone call in Australia can cost up to $4, making business owners in the country conscientious of the time they and their employees spend on the phone. Choudhary didn't want to sacrifice business opportunities by limiting his time on the phone, so he decided to incorporate the RingCentral virtual phone system into the telecom infrastructure of his businesses.

Choudhary's companies all involve selling products online, most of which are consumer electronics. Customers are thus often calling about products they bought or intend to buy. Wanting to make sure that all his customers' needs are met, Choudhary opted for a toll free number through RingCentral as well as the Click to call me feature, which allows customers to call for free by simply clicking a button on the company's website.

The service provided by RingCentral also allowed Choudhary to combine both VoIP and traditional lines into one cohesive phone system. The plan has saved him thousands in telecom costs without sacrificing any features that are associated with a traditional business phone system plan.

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