Phone System Success Stories

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City Hunt Success Story - Marketing Industry

Large companies looking to build teamwork skills, or to give their employees something extraordinary, often bring on the unique services of City Hunt, which organizes scavenger hunts in cities around the world. The company has also occasionally been enlisted to help familiarize employees with a city in this fun, interesting way.

With various events and specifics to keep track of on a daily basis, executives at City Hunt wanted a reliable, manageable, and most importantly, affordable phone system that would fit their distinctive offerings.

The executives found their answer in RingCentral, a virtual PBX system that offers all the standard features of a traditional company phone system and also a few extra that worked well for City Hunt.

To start, City Hunt subscribed to a vanity number from RingCentral. The memorable number was a big hit with clients. From there, City Hunt assigned each of its employees an extension, which, when dialed, would forward calls to that employee's cell phone.

The need to reach employees directly on their cell phones is a significant feature for City Hunt, as scavenger hunt organizers are constantly in flux preparing for an event or are on site managing it. It is, therefore, vital for employees to be seamlessly connected to their office lines while they are out of the office.

City Hunt employees are also able to use their innovative phone system within the actual hunts. During most events, participants are led by clues to the finish. Through the wide usage of cell phones, calling in for clues becomes a great option.

For many hunts, employees set up extensions that lead to clues through recordings. By calling in and figuring out the various clues, participants are led through the hunt.


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What Customers Say:


“RingCentral is brilliant.“

Halsey Minor,
founder of Grand
Central
Communications


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