Success Stories

eBay PowerSellers Success Story - Entrepreneur Industry

eBay has opened the door for entrepreneurship. Anyone with an interest to sell can take up the practice on eBay. Those who are particularly successful earn the coveted title of eBay PowerSeller. These individuals gain unique options on eBay that are not offered to the average seller.

While their achieved title has a little to do with luck, eBay PowerSellers also understand the buying habits of people online and have come to rely on certain features that help them make the most of their business.

Bob Semenak, an eBay PowerSeller who sells for pet supplier Pet Promenade, contributes much of his success to the toll free number to which he subscribes from virtual phone system provider, RingCentral.

Many eBay-ers don't have a viable way for consumers to reach them, which causes many to hesitate to make purchases. After all, what if there is a problem with the product bought? To whom will the customer turn?

Semenak makes sure that his customers are able to reach him during business hours by having all calls to his toll free number forwarded to either his cell phone or to the cell phones of his three employees. During off hours, the calls go to voicemail.

He creates these call forwarding options easily through the answering rules feature offered by RingCentral. To make any rule, he simply logs on to his RingCentral Mobile account and determines to which numbers the calls go and at which times.

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