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EchoDitto Success Story - Consulting Industry
As a consulting company that helps clients to utilize the powerful medium of the Internet, EchoDitto prides itself on being at the cutting edge of technology. They believe they have found the next best thing in RingCentral, a virtual PBX system that has helped the employees of EchoDitto manage the business and succeed on client projects.
One of the things that drew Harish Rao of EchoDitto to RingCentral was its flexibility. As a rapidly expanding company, EchoDitto moves to a larger office fairly frequently. RingCentral is able to help them move since no one has to change phone numbers and during the move calls can be conveniently forwarded to cell phones. Employees that need to travel are never out of touch and never have to change phone numbers. Calls can be answered as easily as they are in the office. And interns and temps can have their own extensions for their time at the company, which are easy to change after they leave. This level of flexibility makes it easy for EchoDitto to conduct business at all times, which is essential for a company that must work at the speed of the Internet.
In addition, EchoDitto uses RingCentral to track Google Adwords leads and analyze the effectiveness of their ad campaigns. Each ad links to a page with a click-to-call-me button. Not only does this button encourage potential customers to call, it also allows EchoDitto to see which keywords are actually generating leads. This is an incredibly helpful way to evaluate the return on advertising dollars.
As a flexible phone service with useful business features, RingCentral has become a valuable asset to EchoDitto.
