Success Stories

Work with Ease Success Story - Voicemail Feature

Even with a twenty-four hour business that has offices on opposite sides of the world, the members of Work with Ease cannot answer every call. Clients of the work management company call for advice on increasing productivity and stress; some of these calls must go to voicemail. Fortunately, Work with Ease uses RingCentral, a virtual PBX system, which gives these consultants an advantage when managing and responding to these missed calls.

RingCentral has a call log feature that collects all phone numbers which contact the business. The system also collects voicemail messages, making them easy to access from anywhere. This way, Work with Ease employees from either the New Zealand office or the California office can access these messages, enabling them to respond as quickly as possible.

To simplify this process further, the husband and wife team that runs the office is notified by a text message when a new voicemail comes in, giving them the ability to immediately act on what might be a valuable opportunity.

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