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Foodzar is a gourmet food website that takes orders online and via phone. For customers looking to place an order by phone, Foodzar uses the toll free number from RingCentral. The phone number not only acts as a means for ordering, but also as the main customer service line.
Foodzar was even able to choose a vanity number, making it easy for customers to remember the company's contact information. When calling, customers are forwarded to either the CEO's cell phone, to the company's office in Ohio or to the CEO's partner in California. It all depends on who is available where and at what time. The customers don't know the difference and are, instead, just happy to get the attention they require.
What Customers Say:
“RingCentral is brilliant.“
Halsey Minor,
founder of Grand
Central
Communications
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