Success Stories

West USA Realty Success Story - Multiple Extensions Feature

A company can use its phone system as a marketing tool. Multiple extensions, for example, can be used to inform customers about the products they are interested in buying.

David Blank, a prominent real estate agent working for West USA Realty, uses his RingCentral phone service to assign each of the properties he sells a unique extension, which potential buyers can dial when calling the company's toll free number.

Blank has over 200 extensions, each of which contain a message with specific information about a particular property. When the buyers call, their phone numbers and the extensions they dialed are stored in the Call logs, allowing Blank to follow up with each interested party.

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