Success Stories

Work with Ease Success Story - Message Alerts Feature

Knowing when you have a customer or client waiting is valuable information that can help a business to capitalize on opportunities. This need for customer service is especially important when clients call with questions and employees are able to quickly respond with answers. RingCentral, a company offering a virtual PBX system, is able to help businesses do this by sending text message alerts whenever voicemail messages are waiting.

One company that has been able to utilize the message alerts feature offered by RingCentral is Work with Ease. Work with Ease is a consulting firm which helps clients to streamline work, increase productivity, and decrease stress. This business requires frequent communication between the consultants of Work with Ease with their clients. Calls cannot go unanswered.

By working with RingCentral, the members of Work with Ease know when a voicemail has been left and can respond appropriately and quickly.

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