Success Stories

Piedmont Valley Truffles Success Story - Message Alerts Feature

Ring Central is a phone service that provides an online phone system to businesses, bypassing the need for a complex phone infrastructure. One of the features that RingCentral offers is message alerts, which sends a text message or email each time someone leaves a voicemail. This is a particularly useful feature for Piedmont Valley Truffles, a RingCentral client that helps farmers in North Carolina sell their truffles to New York City restaurants.

The Piedmont Valley Truffles company is fairly small and both of the business partners are often busy, whether they are on-site at a farm or restaurant or working on other projects. Each call might be an important lead and even if the call is missed, the voicemail message is important.

The message alerts feature lets the owners of the company know when there is a voicemail waiting, letting them check the message and reply as appropriate at their earliest convenience.

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