Success Stories

Piedmont Valley Truffles Success Story - Call Logs Feature

As a company that connects farmers selling truffles in North Carolina with restaurants in New York City looking to cook with truffles, Piedmont Valley Truffles gets many calls and needed a way to efficiently track and answer these potential leads. Therefore, the business uses RingCentral, a virtual phone system company, to manage calls.

One feature RingCentral offers that has been particularly useful is an ability to log calls. The call log keeps track every time the phone rings so that there is a record of each phone number. With one partner based in New York and the other based in North Carolina, this is an easy way for both of them to make sure all calls are answered and all customer concerns are addressed.

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