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In today's business world, so many of us do business on the go that call forwarding has become a vital feature for companies. ZoomCell.com, an online shop selling cell phones and smartphone devices, has seen sales increase by 20% due to having its employees available to speak to customers over the phone.
ZoomCell.com integrated a toll free number from RingCentral to give interested buyers an alternative to email for contacting the company.
Even though ZoomCell.com is just five employees, customers are always able to get someone on the line during business hours because calls are forwarded to the employees' cell phones. This availability has led to the dramatic increase in sales for the company.
What Customers Say:
“RingCentral is brilliant.“
Halsey Minor,
founder of Grand
Central
Communications
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