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Work with Ease Success Story - Call Forwarding Feature
Companies with scattered, isolated, or traveling employees have a particular set of issues to solve in order to keep up necessary communications and have a unified business image. This is certainly the case for Work with Ease, a consulting company with offices in New Zealand, clients in California, and employees in both areas.
Work with Ease needs to keep clients and consultants in contact and make sure phone calls always go to the right person, regardless of where that person is located geographically. In order to make that happen, the company uses RingCentral. RingCentral is a virtual PBX system, enabling Work with Ease to have an online phone network.
The call forwarding feature lets employees have business calls forwarded to a home phone, office phone, or cell phone. From either side of the world, phones are answered and the client calls one office number to be connected to wherever the respective consultant of Work with Ease is located.
