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eBay PowerSellers Success Story - Call Forwarding Feature
The option to forward business calls is ideal for people working from home or who are often on the go. Managing call forwarding rules, however, can get complicated, especially for a system with many extensions.
This is why a virtual phone system, such as the one provided by RingCentral, is truly the ideal option for professionals who often travel or telecommute.
The RingCentral virtual system, for instance, allows users to manage their call forwarding rules directly from their online accounts. This utility goes hand in hand with the mobile nature of the employee or business owner.
eBay PowerSeller, Bob Semenak, finds that the call forwarding options his RingCentral plan provides for him helps him to gain trust and loyalty amongst consumers. Many people selling on eBay do not have a viable form of contact. Semenak's 800 number from RingCentral thus gives him a distinctive edge.
Semenak forwards calls to this number to his and his employees' cell phones. In this way, a customer eager to gauge an eBay retailer's reliability is never disappointed by Semenak, as someone is always available to provide help to guide the shopper in her buying decisions.
