Success Stories

Piedmont Valley Truffles Success Story - Call Controller Feature

Piedmont Valley Truffles is a company that helps small farms to sell their truffles to New York City restaurants. During the truffle growing season, the volume of calls spike, making it difficult for the partners of this small business to take all the calls. To solve this, they turned to RingCentral, a company providing online phone system solutions.

RingCentral has a Call Controller feature that opens a window on the computer when a call comes in, showing exactly who is calling. This allows the Piedmont Valley Truffles owners to screen calls and take the most important ones first. The rest go to voicemail, which can then be responded to as soon as possible.

You are here: Phone System Success Stories By Feature Call Controller Piedmont Valley Truffles

You may also be interested in: Interview with Piedmont Valley Truffles