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Event Registration Success Story - Answering Rules Feature
When there is an issue with event registration at the last minute, it needs to be resolved quickly. Being able to forward calls to the representative at the event can make all the difference in efficiently solving any problems that may arise. Having the person on-site handle calls can maximize efficiency and keep small mishaps from becoming large issues that could hurt the overall event.
It also is useful for a company like EventRegistration.com, which has clients on the East Coast and the West Coast, and can use answering rules to be responsive during all office hours, despite the time zone differences.
