Virtual PBX - Multiple Extensions
Even if your business is a two person operation, you as a business owner understand the benefit of having more than just two extensions. Each individual number is given out for specific purposes.
Aside from having a direct line for both you and your employee, you also need lines dedicated to customer service and a general inquiry company line. Depending on your business, you might find that additional extensions would serve even more purposes.
While you can get multiple extensions through a traditional PBX service, the virtual option poses many benefits in terms of expense and managing all the different lines.
The traditional version works with hardware, usually a server or two, which must be manually configured when a change needs to be made. This type of work needs to be done by a consultant or an in-house IT specialist. Think of the expense!
A virtual PBX, however, can be easily managed through an online account, which is easily accessible even to someone with very minimal technological knowledge. The cost savings of bypassing an IT professional and purchasing hardware for a traditional phone system are substantial.
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