click here
Small Business Phone System Resources
No hardware needed
Always On
Secure
Instant Activation
FREE TRIAL
Call Forwarding
Small businesses may not have the complex organizational structure of a large corporation; but when you have the advanced features of a virtual PBX system from RingCentral, customers never have to know that. With call forwarding, callers need only one dial number and are automatically connected to the appropriate person, no matter where your employees are located.
RingCentral provides more than simple call forwarding. The virtual phone system can be set up so that certain extensions will forward to different numbers throughout the day. So if there are employees in different time zones, this tool can be used to field calls past the allotted business hours. The calls can also be sent directly to voicemail during non-office hours, which is of particular importance if calls are being forwarded to a cell phone. The FindMe feature can also be of help to a small business, as it will forward calls to an office phone, cell phone, or house phone in a particular order, maximizing the chances of each call being answered.
Call forwarding helps small businesses answer as many customer calls as possible, regardless of employee location.
