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The RingCentral virtual phone system makes every business better: more professional, more efficient and more profitable. We help our customers grow their businesses through easy-to-use features that improve productivity and give the business a professional telephone presence.

Toll Free and
Local Numbers

Instantly find a local number in your area or toll-free number for your business. Choose a regular toll free (866, 877, 888) , or a true 1-800 or vanity number (e.g., 866-CALWINE). You can also transfer your exsiting number to RingCentral.

Add multiple numbers to your account to track your marketing campaigns or create local presence in various cities.

Use your existing phones or optional VoIP

You can use RingCentral with your existing mobile, home and office phones. You can even answer calls on your PC.

Optional DigitalLine VoIP Phone Service allows you to instantly add digital phone lines and phones anywhere you have high-speed Internet access.

Extensions

Create a business phone system using the phone number and extensions (up to 100) that you get with your subscription. Connect teams across the country or create virtual departments that are meaningful to you.

Auto-Attendant
(IVR)

Welcome your callers with a professional announcement and automatically route calls to a department or an individual in your organization. (e.g. “Push 1 for sales, 2 for shipping, 3 for billing,” etc.)

Internet Fax
Send and receive faxes by email and online in a snap — even from Microsoft Office and your phone. You’ll also get free fax software to electronically sign and edit faxes.
Voicemail
You get professional greetings, multiple delivery options and alerts. Pick up voicemail in emails or in your on-line account and play over your PC speakers — or pick up by phone. Calls to local numbers to leave or listen to voicemail are FREE.
Dial-by-name Directory Improve your big business image with a company dial-by-name directory. Auto-generated, the directory provides a list of departments and employees to callers, who can dial by first or last name. Included free with Plus, Power and Premium plans. Professional plan subscribers can add it for $4.99/mo.
Call Controller with Softphone Call Controller allows you to screen, manage and ansver calls on your PC. reject, send the caller to voicemail or send an instant voice message.
Music/Messages On Hold Reflect your business brand through the music and messages you play to callers-on-hold. And while you have their attention, why not make a service announcement? Learn how you can also play recorded messages to callers on hold.
Call Forwarding
Callers who dialed your toll free or local number are routed to your phones — for instance, you can direct them to your cell, home and office phones. You can also direct calls to employees, partners and departments around the country. And with PSTN transfer, you can transfer calls in progress between your landline and your cell.
Answering Rules Direct callers to voicemail, extensions and alternate phone numbers based on date and time, date range, and caller ID as well as the number they dialed (if you have more than one).
Call Screening Our auto-attendant calls you first before connecting a call, and announces the caller’s name; it then gives you options: accept, reject or send it to voicemail. Free software serves as a desktop caller ID for when you’re online. You can also block callers, and see blocked caller IDs.
Message Alerts Get text messages on your cell phone or PDA alerting you to new faxes and voicemail. Never miss an important message or fax.
RingOut Click-to-dial We do the dialing for you. Return calls instantly or highlight a number on a Web page or application and click: The technology connects the party to your phone.
RingMe Click-to-call from the Web Drive more traffic to your sales phones with RingMe, an embedded button for your Web site and email signatures. Visitors can reach a live customer service representative with a click of a mouse. RingMe is available to all plan subscribers at no additional cost.
Outlook Integration Fax directly from Outlook and applications such as Word. Synchronize your Outlook contacts with your RingCentral account. Place calls from Outlook with click-to-call dialing.
Call Logs A record of your calls and faxes is stored in your Web-based account. You’ll see who called, the phone number, and the date, time, length and result of the transaction. You can search for a call you received a year ago.
Calling Card Convenient, safe and inexpensive: use your RingCentral phone number to place calls from any phone, just like a calling card.
Call Transfer You will be able to transfer calls from any phone to any other phone, permanently or on the fly. Advanced call transfer gives you even greater flexibility to meet your need for greater mobility. On a call but have to leave the office? Transfer it to your cell and take the call with you.
US-based Support Customers love the fast and efficient service they get from our friendly customer service representatives. During support hours, our representatives are standing by.
 
Optional DigitalLine VoIP Service Features
Optional DigitalLine VoIP Phone Service allows you to instantly add digital phone lines anywhere you have high-speed Internet access. Quickly and easily connect satellite offices, home offices and remote employees. Use with your existing standard telephones, IP phones or your PC with the RingCentral Call Controller. Plans start at $4.99/mo.

Call anywhere in
the U.S. and Canada
With DigitalLine you can call anywhere in the U.S. and Canada for one low rate.

Multi-way calling/ call conferencing Connect as many callers as needed into a single conference using RingCentral SoftPhone. With a regular phone you can conference up to three callers.
Call recording Using SoftPhone you can record and store conversations. You can access recorded calls on your PC and email them to your colleagues.

Select your caller ID Choose a caller ID to be displayed when you make calls from your DigitalLine. Choose a RIngCentral number or any of your phones including your home, office or mobile number. RingCentral even allows you to use your toll free number as your caller ID.

Quick access to voicemail View your messages directly on your SoftPhone, or conveniently access your voicemail by dialing *86.

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