You may think that any old mobile phone or landline is a good enough business phone, but eventually you’ll be wrong.
A business phone is always important for any company, no matter how new or small it happens to be. It doesn’t matter if email, websites, or even social networking has become more popular. At the end of the day, prospective customers still connect better with a company when they hear a voice attached to it. They want to be able to call your business because that’s a more direct and reliable way to get to know your company.
Of course, as a fledgling business testing out its wings, you may think that it’s more economical to use your home landline or extra mobile phone as your business line. At the beginning, this will be true. But as your reputation starts to grow in the industry, you’ll want to get a line exclusively dedicated to your business, a business number that not only enhances your company’s professional image but also effectively manages the growing number of calls that you get from customers and clients.
Getting a virtual business phone is the best option you can make for your business. It makes your business look cohesive (it’s just one number that can forward calls to different communication devices) and is easy to modify as you wish. The best benefits of a virtual business number include:
Whether you do this with a toll-free vanity number or your recorded greetings, every phone call to your company is an excellent opportunity for your business to continuously improve its reputation. A vanity number makes the recall of your brand or service that much easier for callers, and a professional greeting for callers evokes a sense of dependability. Furthermore, a virtual business number makes can give you a local number that most potential clients may find more appealing – for example, you can run a clothing distribution business from Arkansas, but make it look like you’re based in New York.
If your business phone is virtual, it will be much easier for your clients and customers to get a hold of you the chances of the lines being busy are significantly reduced. And if you happen to be one of those on-the-go businessmen who had a different contact number depending on the situation (landline if you’re in your workspace, and mobile phone when you’re travelling), having a single phone number that connects to all your communication devices will make your callers love you. It’s because they won’t have to try to remember different numbers in their attempt to contact you.
Another benefit – and this is if you use a virtual business number with RingCentral, one of the best providers of business communication services – is giving prospective clients to the ability to call you with a mouse click. With a simple icon that can be put on your website, all a person needs to do is enter the required contact information and they can connect with your business line instantly.
Business, no matter how big or small it happens to be, is always serious – this is why you have to be just as serious when you make decisions about your business phone. It’s okay to content yourself with a mobile phone or landline, but going virtual has better benefits.
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