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Basics of Toll Free Numbers

There are a few fundamentals and basics about toll free numbers and the underlying technology that are important to know. Toll free numbers begin with one of three-digit codes: 800, 866, 888, or 877. Toll-free codes enable callers to reach the number free of charge. The person receiving the call pays for the long distance calling charges.

A vanity number is a type of toll free number that uses the letters on the phone keypad to spell something out, for example, 1-800-FLOWERS. Vanity numbers are easier to remember than digits and can help keep your business top of mind with customers.

Toll-free numbers are very easy to set up, and they come with a variety of features, including call screening, recording and forwarding. They also come with extras like professional hold music, audio conferences, auto attendant, and more.

Getting a Toll Free Number

If you want to get a toll free number, you’ll need to contact a company called Responsible Organization. They have access to the 800/SMS database, which contains information about the status of all toll-free numbers. Responsible Organizations are certified by the administrator of the 800/SMS database, and are authorized to manage this service. To get a toll free number, contact a Responsible Organization. They’ll access the database and set up the number for you. There are many Responsible Organizations to choose from and all offer toll free numbers.

Vanity Numbers

Businesses may choose to have professional-looking telephone numbers, called vanity numbers, which are personalized to their company. The number may spell out the company’s name or a catchy word or phrase that relates to the company. A Responsible Organization will be able to tell you if the number you have in mind is available.

How The Technology Works

Once you set up your toll free number, you can accept as many telephone calls as your ring-to digits can handle. If you have call-waiting, you can accept several calls at a time. And you can have as many toll free numbers as you want to call into one line.

Depending on the features that come with your phone service, you may be able to identify the caller before you pick up the receiver. You can add options like voicemail, auto attendant and a host of other options to make managing calls easier.

If you’re looking for a good deal on phone service, RingCentral offers great prices on phone plans and is the industry leader in telephone service. See how RingCentral can customize a phone plan to suit your needs for the lowest price possible whether you’re looking for toll free numbers or a VOIP system.

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