Incorporating an 800 voice mail with your business communications provides callers a free way to leave an inquiry and provides you with important information.
Businesses know that a toll free number can propel their business forward. But aside from calls, you also need to prioritize your messages. Get 800 voice mail to accommodate callers’ messages such as inquiries and important information.
Just as how a toll free number can gain you more customers, 800 voice mail is also able to do wonders for your business. By giving your callers free access to your mailbox, you are able to extend customer service even when you are unavailable or swamped with calls.
A lot of companies have a phone system which is able to accommodate callers simultaneously, but fail to handle calls properly. Callers are left listening to music on hold for minutes, or when they are finally answered, are put back to being on hold until they have no choice but to hang up.
With an 800 voice mail number, callers can opt to just leave you a message instead of waiting on the line. This gives callers more freedom in terms of delivering an inquiry or a piece of information to you. Likewise, you and your employees would not have to worry about not being able to talk to your callers. Voicemail can catch unanswered calls, letting you get back to them on a more available time.
Voicemail also lets you cater to customers even after business hours and during holidays, making sure that you do not miss any prospective customer. And with advanced features from virtual phone systems, you can even create custom greetings for your callers. Have them professionally read by a voice talent, or read your own voicemail greeting for a more personal approach.
With the convenience of an 800 voice mail in your phone system, you can expect more messages to deal with every day. How do you handle a large number of messages? If you are subscribed to a hosted business phone system, you would not have such a difficult time managing your messages.
Hosted business phone systems provide users with an online account in which they can see all their communication transactions, from call logs to Internet fax documents and voice mail. When you log in to your account, you will see all your voicemail messages in an interface similar to your email inbox. Simply choose a message to listen to it; no need to have every message played one after another. With an online dashboard, you can choose which message to listen to. The list of messages includes the name and caller ID, date and time of the transaction, as well as the length of the message. You can save messages as digital audio files which you can play using commonly used media players.