Use a 1 800 number to improve your business communications both in terms of image and of functionality.
Just like when you shop for furniture and fixtures, you should consider both functionality and how it would make your business look like. You spend time in creating the best logo, your website, and even your office or shop. You can have a complete professional and good-looking business image by getting a 1800 number.
With a 1 800 number, you will receive more calls since callers dial for free and you pay for their call. By giving them this treat, you invite more people to your business, increasing your opportunities to gain new customers and have a higher profit.
As you receive high call volumes day by day, you should be able to handle all of them properly. An unequipped toll free number is no different from an unattended phone. Without call management feature to aid you in answering calls, you will end up losing customers even before they get to talk with you.
When you shop for your own 1 800 number, see if it comes with a complete set of call management features such as call forwarding, caller ID, call screening and voicemail. These features let you handle phone calls even when you are out of the office or too busy to answer calls. For instance, call forwarding lets you take calls on your home phone, mobile phone or office phone, depending on where you are. When callers dial your 1 800 number, they are sent to the phone that you are currently using.
And if you are not available to take calls, your phone system should be able to welcome callers properly by answering them with an auto-attendant, and then letting them leave you a voicemail message for free. Through voicemail through email, you can access your voicemail messages every time you go online and log in to your email account. Return important calls or get back to your callers at a time when you are free.
A 1 800 number gives a business the oomph it needs to boost its image. If you want to establish your brand as a reliable and customer-focused company, then a toll free number can help you achieve your goals. It easily translates to "You can trust us," and invites more interested people to turn into regular and loyal customers.
It also projects a more professional image for your business, whether you sell vintage clothes online or you run a small bakeshop. With affordable pricing plans from virtual toll free phone providers, you can get your own toll free number and reach out to customers from anywhere in the country. Aside from the stronger advertising, you also get to capture a larger market for your business.