Your RingCentral service is based in the cloud, so you have a great deal of flexibility in creating extensions for departments and individuals-across many devices and locations.
Robust options for your company extensions
- Each extension comes with advanced voicemail with email notifications and custom greetings, Internet fax, answering rules, advanced call forwarding, and real-time call management with Softphone.
- Use extensions to play announcements eliminating the need to answer the phone for commonly requested information, such as hours of operation.
- Edit, add, or remove extensions at any time—no special training, expensive specialists or pulling IT off other projects.
Create the appearance of a larger, sophisticated organization
- Assign extensions to connect multiple offices locations, office, remote, and mobile employees under one system, to unite your local and distributed team.
- Provide as many departments as needed for your business, regardless of the number of your employees.
- Add employees to multiple departments, each with its answering rules, voicemail, and on-hold experience.