RingCentral Professional

Auto-Receptionist

Use your Auto-Receptionist to greet callers and route them to all your employees, departments and any phone in the world.

Feature benefits:

Customize the Auto-Receptionist for your company

  • Welcome callers with a custom company greeting, select a default greeting or get a professionally recorded greeting.
  • Announce employee and department extensions to allow callers to select the appropriate extension. Callers will hear options such as:
    Press 1 for sales, press 2 for customer support, press 3 shipping information…
    Press 1 for John Doe, press 2 for Jane Smith…
    If you know the number of the party you’d like to reach…

Provide a dial-by-name directory

  • Help callers find the names of company employees and department extensions they want to reach.

Use regional settings for area code and hour formats

  • Set home country area codes at both company and user level.
  • Choose between 12-hr and 24-hr formats