Telephone System

Take your telephone system to the Internet and save on call and equipment-related costs. With advanced features, shifting to web-based communications proves to be the right choice for any business.

VoIP has been making waves, attracting more people to shift their telephone system from the physical lines to the World Wide Web. Voice over Internet Protocol is one of the most celebrated breakthroughs in telecommunications, effectively equipping businesses big and small with affordable yet high quality communication solutions.

By integrating all of your existing phones into a single virtual network hosted by a service provider, you can achieve a comprehensive and unified phone system. And unlike traditional office phone systems, there is no need for physical connections and complex hardware. All you need is your existing Internet connection and phone units.

When you sign up for your own virtual telephone system, you will have access to an account for your local or toll free phone number. The format of this number is no different from the traditional phone numbers. In fact, you can even choose the area code of your local number regardless of your actual location. This is highly beneficial for when you want to establish a local presence in a different area, or when you want to project a certain branding. For instance, you can get a New York area code for your online fashion shop to communicate a more edgy and reputable image towards your present and future customers.

Since a VoIP telephone system is hosted in the Internet, long distance call costs are eliminated. Voice data that pass through your phone system is treated in the same way as common Internet data, enabling users to have a worldwide reach for their business. Moreover, you can have a limitless office space by hiring people outside of your area and even of your country. This way, you can hire the best employees for your company wherever they are.

Moreover, you would not have to rent a large office pace or pay expensive call costs every time you need to communicate with them. You can project a large office image to customers and business partners by assigning virtual extension numbers to each department or employee. When callers dial your main number, the auto-attendant would give out the extension numbers which are connected to the phone numbers of the employees. This enables fast and reliable communication whenever and wherever.

And with mobile applications to go with the new office phone systems, you can be at the gym or on your way to work and still be able to receive and make calls using your office phone number. Maximize the Internet through the help of RingCentral, offering the most advanced telephone system provider in the industry today.

Equip your business and boost your existing phones with an auto attendant phone system from RingCentral.

One of the best communication tools you can have for your business is an auto attendant phone system. By automatically answering every call, an auto attendant greatly improves how customers and business contacts perceive your business. And with hosted phone system getting more affordable, an auto attendant phone system clearly becomes the right choice.

A hosted phone system is usually equipped with an auto attendant, a feature which takes the responsibility of picking up the phone. For a small business with limited manpower, this is more than luxury – it is a necessity. RingCentral, for instance, provides the auto attendant phone system feature along with other call management functions such as call forwarding and answering rules.

The auto attendant takes commands from you, the hosted phone system user. Based on the configurations that you set through your online account, the auto attendant will use greetings that you select, and would handle calls according to how you prefer them to.

For instance, you can use a custom greeting that RingCentral recorded for you. This will be what the auto attendant will play every time it answers a call. You can also set how the auto attendant will route calls. You can input the phone numbers to which calls will be routed to, as well as the routing scheme for calls. The phone system can ring all of your listed phones at the same time or in a specified order.

The answering rules feature supports the auto attendant by managing calls according to your settings. You can specify your business hours and after-hours, giving callers an easier time of contacting your company. After your business hours, it is best to route calls to voicemail instead of letting your office phone ring in vain. But for select callers such as VIP clients and business partners, you can give a special answering rules set by routing them to the business owner’s number no matter what time of the day or day of the week.

With an auto attendant phone system, you can have a more efficient communication flow. RingCentral ensures that no caller will get a busy signal, unlike traditional phone lines which get clogged during times when the call volume is high. Whether you are starting up a business, or have been running your small business for a number of years already, you will still find a new and improved phone system with a powerful auto attendant from RingCentral.