How to Choose an Office Phone System
Office phone system dilemma? Consider features, price, flexibility and reliability.
With the growing popularity of Internet-based office phone systems, it’s important to ask yourself some questions. With the large number of service providers today, how will you choose the best one for your business?
Office Phone System Essentials
Features. These include toll free business numbers, fax, call conferencing, and call forwarding. The office phone system feature set you need depends on the nature of your business. Compare all the available features from service providers before making your choice.
Price. While there are providers that offer comprehensive features, they may also charge additional monthly payments. Check for the cost of these extra features. Call customer service and ask about extra charges that may be undisclosed in their website and other advertisements. One of the most important costs to review is the per-minute charge for calls. Even though lower costs look better, you should also consider what is actually included in the subscription plan. For instance, RingCentral Office phone system gives subscribers an option to subscribe to a plan with unlimited outgoing calls to US and Canada. Even though it may seem expensive, it might still be wiser to choose this unlimited plan if you and your team make a large number of calls in a day. If you choose a more “affordable” plan, you could end up acquiring a higher monthly bill because of additional minutes.
Flexibility. Choose with the future in mind. You may not need certain features now, but can you say the same thing when your business needs to grow and expand? Your office phone system should be able to grow with you and your business. It’s best to subscribe to the plan that caters to the current needs of employees and customers. RingCentral offers different monthly packages that fit the needs of businesses of different sizes. As your business grows, you can easily upgrade your subscription plan and add extensions and features without having to change your phone number. RingCentral also doesn’t tie you to long-term contracts, so you can easily cancel your subscription if you are not happy with the service.
Reliability. A very important area to consider is reliability. Can the service provider give you technical help during your business hours? Is the call quality appropriate for business communications?
Although there are a lot of office phone system providers today, there are only a few that can really help your business achieve better communications. It’s important to consider your options carefully before you sign up for a service. If you still can’t decide, you can first test drive service providers through their free trials.
Go to RingCentral now for a free 30 day trial of its Internet-based office phone system.