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FAQ
  • Can I transfer an existing number to my RingCentral account? Q. Can I transfer an existing number to my RingCentral account?

    A. Yes. First, establish a RingCentral account with a "temporary" toll-free or local phone number.

    For instructions in transferring a Toll Free number to RingCentral, click here.

    For instructions in transferring a Local number to RingCentral, click here.
  • Can I forward an existing number to RingCentral? Q. Can I call forward an existing number to RingCentral?

    A. Yes. RingCentral has a provisioning relationship with various major phone companies. You can make all the necessary arrangements directly from your RingCentral account after you sign up.
  • Can I have multiple phone and fax numbers for my account? Q. Can I have multiple phone and fax numbers for my account?

    A. Yes, you can add multiple toll-free and local numbers to your RingCentral account. In addition, you have the flexibility to set up direct-dial numbers for individual extensions and configure them to answer as fax only, voice only, or voice/fax (auto-detect) calls.

    Also, a fax-only number is included with PLUS, POWER, and PREMIUM calling plans at no extra charge. Each additional number is $4.99/month for all plans.
  • More questions? Call us at 1-800-574-5290