RingCentral Office

Phone System Comparison

How does RingCentral Office compare to traditional on-premise PBX systems?
Take a look at the chart below and decide for yourself.

  • 20-users
  • 100-users

20-User Phone System Comparison

RingCentral Office

Traditional On-Premise
PBX Systems*

On-premise hardware – PBX, server cards $0 $6,495
One-time phone cost2 $1,980 $3,000
Setup and implementation FREE $1,000
Integrations with Box, GoogleDocs,
Dropbox, Outlook
FREE Additional charges may apply
PBX software licenses 0$ $4,000
All inclusive pricing with business class features $600 Not available
Unlimited local and long distance calling3 FREE $210
Unlimited Internet fax FREE $300
Local numbers for each user FREE $40
Toll-free number and minutes FREE $100
Feature and functionality updates and upgrades FREE $240
24/7 customer support1 FREE $240
Business SMS FREE Not available
Audio Conferencing FREE $200
Telephone Service N/A $103
Ongoing system management and configuration Designed for easy
self-management
Requires IT or
outsourced support
System management optimized for
smartphone and tablet
FREE Not available
Service contract No contracts required Contracts required &
early termination fees
Total Monthly Cost (includes maintenance/12) $600 $988
Total Cost in Year 1 (includes phones) $9,180 $31,691
Total Cost in Year 2 $7,200 $17,196
Total Cost Over 2 Years $16,380 $48,087
Percentage Saved Over 2 Years
Your Savings with RingCentral Office $32,507
Discover your cost savings


124/7 Customer Phone Support available for Office customers with 2 or more Users
Phone Support Monday – Friday, 8am – 9pm EST / 5am – 6pm PST for Professional^and Office customers with 1 User
Customers with Fax or ^Professional Pro plans should open a case at http://success.ringcentral.com/RCSupportPortalCreateNewCase
2Price based on Cisco 303 model.
3US and Canada only.
*When compared to a leading competitor

The Total Economic Impact™ of RingCentral Download PDF ›

2 LOCATIONS
100-User Phone System Comparison

RingCentral Office

Traditional On-Premise
PBX Systems*

On-premise hardware – PBX, server cards $0 $7,895
One-time phone cost2 $9,900 $15,000
Setup and implementation FREE $5,000
Integrations with Box, GoogleDocs, Dropbox, Outlook FREE Additional charges may apply
PBX software licenses $0 $20,000
All inclusive pricing with business class features $2,499 Not available
Unlimited local and long distance calling3 FREE $800
Unlimited Internet fax FREE $1,000
Local numbers for each user FREE $200
Toll-free number and minutes FREE $300
Feature and functionality updates and upgrades FREE $240
24/7 customer support1 FREE $1,000
Business SMS FREE Not available
Audio Conferencing FREE $500
Telephone Service N/A $700
Ongoing system management and configuration Designed for easy
self-management
Requires IT or
outsourced support
System management optimized for smartphone and tablet FREE Not available
Service contract No contracts required Contracts required &
early termination fees
Total Monthly Cost
(includes maintenance/12)
$2,499 $4,740
Total Cost in Year 1 (includes phones) $39,888 $104,775
Total Cost in Year 2 $29,988 $56,880
Total Cost Over 2 Years $69,876 $161,655
Percentage Saved Over 2 Years
Your Savings with RingCentral Office $91,779
Discover your cost savings


124/7 Customer Phone Support available for Office customers with 2 or more Users.
Phone Support Monday – Friday, 8am – 9pm EST / 5am – 6pm PST for Professional^and Office customers with 1 User
Customers with Fax or ^Professional Pro plans should open a case at http://success.ringcentral.com/RCSupportPortalCreateNewCase
2Price based on Polycom IP 321 model.
3US and Canada only.
*When compared to a leading competitor

The Total Economic Impact™ of RingCentral Download PDF ›