RingCentral Office

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What is RingCentral?

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What is RingCentral Office ?

RingCentral Office is a cloud-based business phone and fax system. It combines a hosted phone system with advanced call and fax management, reliable phone and fax service, and full-featured IP phones that arrive pre-configured and ready for use.

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“RingCentral allows me to be more prepared, to provide better customer service, and I am saving $50/mo over the last company I used.”

- Lily Gao, eBay PowerSellerHandsUp Marketing

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Customer Success - TRUSTe

“Between increased functionality, user-level access, and the ability to manage the system from anywhere, we’re experiencing a 50% time savings.”

- Matt Benoit, IT Manager, TRUSTe

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  • A look at today’s VoIP service providers
  • A Mobile VoIP service provider

A look at today’s VoIP service providers

VoIP service providers are changing the way we communicate by transferring voice communications over to the Internet.

VoIP service providers are changing the face of telephony. Although Internet-capable computers already relied on telephone lines in the past, they were mainly utilized for transmitting and exchanging visual data and information using minimal traffic. Recently, however, it found indispensable purpose in the realm of voice communications. In a few years’ time, the Internet matured into a competitive voice traffic carrier perfect not just for individuals, but also for companies and businesses looking for flexibility, easy deployment and management, and cost efficiency in the delivery of their communications needs.

VoIP Service Providers for business

With the groundwork of Internet telephony set firmly in place, these providers have made their foray into the B2B market. A present-day service provider of such technology that caters to businesses would usually provide basic telephone functions such as voice calling, call management, voicemail, and Internet fax features, and to engage in Internet calling meant using a computer with a softphone or a capable SIP handset. However, entrepreneurs who require extensive mobility and scalable features can take advantage of more advanced business communications offerings such as those from RingCentral.

But despite the fact that VoIP service providers for business have been providing a convenient alternative to the standard business telephony, they’re constantly facing a number of technical challenges in terms of quality, security, and reliability. Security and backup issues also continue to hound the spectrum, which can partly be attributed to poorly planned implementations. The challenge now is for providers to perfect the art of handling heaps of voice data through well-engineered IP networks while still ensuring compliance with the stringent standards mandated by law.

As Internet telephony moves forward, SMB owners and VoIP service providers alike can expect more new opportunities and solutions to arise in the near future.      

A Mobile VoIP service provider

VoIP service providers offer telephone solutions that are more than just for calling outside the office.

Finding the right VoIP service provider can be challenging for a highly mobile honcho who spends a lot of time outside the office. Thus, you need to find a provider that will keep you connected to the events taking place at your workplace via your phone, wherever you are and regardless of the time of day.

Say you’re in the middle of an on-site inspection, and you eventually find the need to talk to your auditor to resolve a discrepancy you found in a report. You don’t only need to talk to him over the phone, but you also need him to sign a document. To make matters worse, the task at hand needs to be completed within two hours. Such demands call for VoIP service providers with mobile-optimized capabilities, so you don’t have to drive 500 miles back to your office. With an Internet-based system in place, all you have to do is dial his business extension and send the document through Internet fax using your smartphone.

VoIP service provider that offers more mobility

VoIP service providers for business nowadays are starting to roll out mobile apps, since entrepreneurs are quickly becoming very mobile individuals who run their businesses using their phones and tablets. Since these devices feature touch capabilities, fully touch-powered versions of their platforms are automatically expected from vendors. The ability to navigate entire business communications suites with just a few taps and swipes is certainly beneficial to any organization.

They say that nobody ever gets the whole enchilada, but you definitely can with a VoIP service provider that will lead you to a telephone solution that offers you the capability to truly work from anywhere, at any time, using your mobile phone.