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DigitalLine VoIP Phone Service
Add a new phone line instantly! DigitalLine VoIP phone service uses high-speed Internet connections to let you place and receive calls anywhere in the U.S. and Canada for one low rate. DigitalLine service works with existing analog phones, IP phones or your PC (with the included RingCentral Call Controller).
SoftPhone & Calling Card
The RingCentral Call Controller allows you to handle all your phone calls from your PC. Screen and route calls as they come in, record calls, pick up calls while callers are leaving voicemails—you can even create customized text-to-voice messages that callers will hear from an auto- receptionist. The Call Controller also enables direct faxing and click-to-call from within Microsoft Outlook® and all Microsoft Office® applications as well as Microsoft Internet Explorer®.
IP Phones
Evolve your communications with IP phones from RingCentral. Our IP phones have the convenience and user-friendliness you expect from a full-featured business phone, while taking full advantage of unified voice and data networks.
Local Numbers
Work in one city but get a local number in another. Choose area codes that make sense for your business and save on local inbound voice calls.
Toll Free Numbers
Become more productive, professional and profitable with a toll free number from RingCentral. Choose between a regular toll free, such as an 866 or 877, a true 1-800 or a vanity number (e.g., 866-RCPHONE). Activated at signup, your main number can be used to take phone calls and faxes. (You’ll also receive an additional fax-only number.)
Voicemail
Tired of juggling multiple phone numbers? Route them all—cell, home and landline—directly to your RingCentral voicemail system and eliminate the need to check multiple message lines. What’s more, messages are available to you anywhere via email, phone or computer.
Fax
Send and receive faxes with RingCentral Fax from email, Microsoft® applications…even your phone. With the most advanced fax features available anywhere at no extra charge, you can electronically sign and edit faxes, design custom cover pages and since RingCentral automatically notifies you when a send is complete, there’s no more waiting around to see if a fax has been successfully sent!
Professional Recordings
Professional voice talent for your greetings and announcements make your company appear like a much larger organization, reinforce your brand and project a professional image to your callers.
Auto-Receptionist and Extensions
"Welcome to My Company. Push 1 for Sales, 2 for Service, 3 for company directory..."
Sound like a Fortune 500 company with custom, professionally recorded interactive voice response (IVR) menus and greetings. The auto-receptionist finds you or your team anywhere based on extensions, departments, business hours and other routing criteria that you define. With up to 50 separate extensions, you can ring office, mobile or home phone numbers, play an announcement or just take a voicemail—the choice is yours.
Dial-by-Name Directory
The RingCentral dial-by-name directory—delivered by an auto- receptionist who reads the names of employee and department extensions per your design—gives your company the appearance of a much larger enterprise. Need to change the directory and the extensions? The user-friendly controls make it a breeze.
Music & Messages On-Hold
Establish your brand and improve your professional image through the music and messages you play to callers on hold. Choose from ready-made default recordings and music, record your own from your computer or phone or upload professionally recorded greetings.
Message Alerts
Never miss an important message or fax again. A RingCentral message alert automatically sends a text message to your cell phone or PDA alerting you to new faxes and voicemail.
Call Management
Incoming calls are critical to the success of your business; you just can’t afford to be out of reach, have calls go unanswered, dropped or directed to the wrong person. RingCentral call management helps you take back control over incoming calls, automatically answering and routing them based on criteria that you define.
Call Forwarding with FindMe / FollowMe
Never miss another customer’s call. Direct calls to your mobile, home or office phones, remote employees, partners or offices around the country—wherever you need a call to go, you can send it there. Set up call routing options for each extension based on time of day and incoming number or area code.
- FindMe sends calls to several pre-set phone numbers simultaneously or in sequence. Jack in sales isn’t answering? Then send the call over to Jill in accounting. Or send to both at once.
- FollowMe is a special priority routing to a single number (overriding the FindMe call divert setup). This can be extremely useful if you need to temporarily divert all your calls to a nearby landline number when your mobile phone has no service.
Time-of-Day Routing and Answering Rules
Conveniently change how you'd like to be reached, at any time from any location. Direct callers to voicemail, extensions and alternate phone numbers based on date and time, date range and callers' phone number as well as the number they dial (if you have more than one).
Call Screening and Blocking
Take action in real-time when you get a call. Caller ID provides the caller’s phone number, in addition to their name (if listed in the RingCentral Contacts Database). You then select if you want to accept the call, reject it or send the caller straight to voicemail. You can even define a list of allowed numbers, and limit calls to only those you want to receive.
Click-to-Call Out
Highlight a number on a Web page or application and return calls instantly; we connect the party to your phone with just one click.
RingMe (Click-to-Call from the Web)
A RingMe button or text code embed in your Web site, email signature, online ads or any online document makes it as easy clicking a link for anyone to reach your business for free. When customers click, they are immediately connected by phone to your business. (You can also create answering rules to route the calls to employees, departments or voicemail boxes per your requirements.)
Call Logs
See who called and when. RingCentral offers extensive call-logging capabilities to help small businesses manage their communications. Detailed reporting can even display call logs by date range, type of call, inbound/outbound, as well as filtered by contact, extension or phone number.
Calling Card
You can use your RingCentral phone number like a calling card and place calls from any phone.
Application Integration
RingCentral is completely integrated with Microsoft Office and Microsoft Outlook. Place calls directly from Outlook with RingOut click-to-call dialing, receive faxes in your Outlook inbox and use fax numbers stored in Outlook Contacts while sending a fax. You can also fax directly from applications such as Microsoft Word, Excel and PowerPoint.
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