You may terminate your RingCentral service for any reason at any time without any early termination service fees in accordance with RingCentral's Terms of Service.
If you cancel your RingCentral service within 90 days, you may keep or return your phone in accordance with the following terms:
| Before 90 days from the date of purchase |
| Keep Your Phone |
Return Your Phone |
| You must pay the Equipment Fee* associated with your phone. |
You will receive a full refund. |
No returns are accepted after 90 days from the date of purchase.
Please note the following terms regarding phone and/or equipment returns:
- You agree to pay all shipping and handling charges related to any phone returns.
- All phones must be fully functional, include all components, manuals, peripheral devices and all other accessories that were originally shipped with the device. At our discretion, we may decline your return or charge you an additional fee of $30 for any missing items, or for any items that we determine are damaged or not in good working condition.
- Before returning any product that has data in its memory, please transfer all files you wish to retain to another file source. Once the product is returned, your files cannot be recovered and you release us of any liability for any lost, damaged or destroyed files, data or other information.
*Equipment Fee is the list price minus the actual price paid for the phone/equipment (not list price), excluding all appropriate taxes. For example, if the list price of a phone is $125.00 and you purchased the phone from RingCentral for $89.99, the Equipment Recovery Fee is $35.01.