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 About RingCentral
Friday, January 27, 2012 3:51 PM
RingCentral is the industry leader for powerful, hosted core phone service that helps tens of thousands of customers worldwide to improve and manage their communications better. Purpose-built for small businesses, a RingCentral virtual business phone system delivers the professionalism and functionality of a Fortune 500 phone service with the flexibility to easily connect teams regardless of location. From toll free numbers to email fax, RingCentral virtual PBX service gives you everything you would expect from a modern, business-ready phone system, without the complicated setup and other hassles. With RingCentral, you can take your business communications to the next level by bringing together advanced messaging, call forwarding, voice and online fax features. It's the ideal business service for instant-on phone and fax online services with 800 numbers or other toll free number presence.
 RingCentral Mobile
Tuesday, January 31, 2012 3:59 PM
RingCentral Internet phone service delivers all the power of a Fortune 500 phone system without the hardware to buy and maintain. You can sign up immediately and get your own Toll Free number or Local number which will serve as your business’s front door. With this, you can answer calls on your existing mobile, home and office phones, or even on your computer. You can also use RingCentral to send and receive faxes, route calls to any member of your team and to provide your callers with an answering service. RingCentral gives you the flexibility to easily configure your virtual phone system to match your needs and achieve a big company image. You can set up your virtual phone system online in minutes. With plans that start at $9.99, you can put the power of RingCentral behind your business.
 RingCentral Office
Thursday, February 2, 2012 4:17 PM
RingCentral Virtual Office provides top-notch digital phone service and state-of-the-art features for small businesses and entrepreneurs. It delivers a virtual PBX, a VoIP phone service and full-featured IP phones as one complete system, eliminating the need to use complex hardware. It gives you an instantly-activated, multi-user hosted phone system that has a customizable virtual PBX to fit your professional needs. It has the best-in-class VoIP business phone service with multiple extensions so you can connect with users easily and work anywhere you want. RingCentral Office also offers Plug and Ring business IP phones that arrive fully-configured. With these user-friendly features, you can improve business productivity and deliver a more professional presence to your clients. With fixed monthly fee and no contract or setup costs, RingCentral Office makes your business communications easy, affordable and accessible.
 RingCentral Fax
Thursday, February 2, 2012 4:27 PM
RingCentral Fax is designed for busy professionals and small business who take matters into their own hands. With this service, you can create, send and receive faxes from your email, phone or even through any Microsoft Office application. You will be given your own toll free or local fax number which is complete with all the features to enable you to fax online. With RingCentral Fax, faxing can be done securely since your outgoing faxes are transmitted over an encrypted connection. Also, you can keep your incoming faxes password-protected in your online account. Faxes are stored in your online account for 30 days and can be downloaded to your computer for permanent storage. You will be notified of incoming faxes on your call phone or PDA via text messages so you will never miss an important message or fax.
 RingCentral 800
Wednesday, February 1, 2012 4:37 PM
Help your thriving business become more productive, professional and profitable with 800 numbers from RingCentral. An 800 number enables your callers to contact you without charge, thus increasing your chances of being reached by potential customers regardless of their location. A RingCentral 800 number is packed with advanced call and fax features that give you all the functions of an expensive PBX at just a fraction of the price. Activated upon signup, 800 numbers serve as your business front door and can be used for both voice calls and faxes. Even if you are a company of just one person, an 800 phone number can do wonders for your business’ professional appearance. It’s a great way to enhance your business communications, increase sales and keep in step with your largest competitors.
 RingCentral Key Features
Thursday, February 2, 2012 12:50 PM
Have the capabilities and functionality of a Fortune 500 phone system with RingCentral Virtual PBX. This unique system allows you to connect remote teams and employees as if they were all in the same office. With a virtual PBX, there is easy access to all phone and fax features from RingCentral. You can make use of multiple extensions even if you only have one or two employees by including their home and mobile phones in your virtual phone system. You can even create virtual departments, announcements, and call routing rules to manage phone calls easily. Virtual PBX enables small business owners to operate just like a big company right from their home office. It gives you the means to provide the best customer service possible as your callers will be presented with state-of-the-art messaging and options at each stage of the call.
RingCentral Blog
Victoria Treyger is our Chief Marketing Officer at RingCentral, in this video Treyger discusses, among other things: 1- How mobility is driving changing communication behavior of SMBs shift to smartphones and tablets use vs. PCs and desk phones. 2- How the cloud is opening up the services available to SMBs and enabling increased productivity at [...]
Read more...
RingCentral Affiliate Blog
Wednesday, July 6, 2011 3:35 AM
It is not here. The script, the dynamics, the voice behind your company’s voicemail greeting should all come from you. The best voicemail greeting is...
Read more...

RingCentral Mobile™

Auto-Receptionist FAQs

What is RingCentral? >>

Immediately-activated, your RingCentral local or toll free number can route calls to multiple numbers, either simultaneously or in a specified order or, alternatively, record and save voice messages 24-hours-a-day. You can screen and block calls or route calls to any telephone on the fly. Online business tools include call logs, internet fax, call recording, voicemail to email, one touch dialing, Microsoft Outlook integration, user-friendly system maintenance tools and the unique RingCentral Call Controller, your personal communication command center for real time call control.

The monthly cost of RingCentral is competitive with other services that offer less or no enhanced functionality.

What is Unified Messaging? >>

Small businesses today use many telecommunications tools: cell phones, desk phones, laptops, PDAs, fax machines, voicemail, etc. Unified messaging is a system that incorporates all of it into one seamless system behind a single phone number to allow complete control of your communications. Your clients, family and friends only have to know one number to reach you. You can access all of your business messaging through one number and one set of tools.

RingCentral provides you with a single toll free or local number that accepts fax and voice messages 24x7 and saves them in your online account. Messages can be accessed online or over the phone, and can even be emailed to multiple addresses, providing even greater work efficiency.

Unified messaging the RingCentral way eliminates the need for numerous voicemail services, passwords, and most of all, time consuming phone calls to check voice messages.

What is DigitalLine? >>

DigitalLine is a RingCentral Mobile VoIP option that allows customers to place and receive calls using a broadband Internet connection. In contrast to stand-alone VoIP services that offer just low-cost calling, DigitalLine helps entrepreneurs grow their businesses by integrating low cost calling with powerful business and telephone efficiency tools. With DigitalLine, RingCentral offers a complete big-business telecommunications solution for small businesses.

Can I record my own greetings? >>

Yes! You can record greetings yourself by phone or PC, import professionally recorded greetings or use our default system greetings..

How much do RingCentral services cost? >>

Service starts as low as $9.99 per month. Please check our pricing page for information about each of our plans.

Can I use my current phone number with the RingCentral service? >>

Yes! Simply forward your calls to your RingCentral number. Or transfer (port) the number to us entirely. Your existing number will be enhanced with the powerful business tools offered by RingCentral.

Can I switch my current toll free number to RingCentral? >>

Yes. For instructions in transferring a toll free number to RingCentral, click here. For instructions in transferring a Local number to RingCentral, click here.

Can I choose my own toll free vanity number? >>

Yes. You can get a toll free vanity number for your business through RingCentral. Numbers are subject to availability and the ordering process for vanity numbers takes anywhere from 7 to 10 days to complete. There is a $30 setup fee for ordering vanity numbers.
For more information on how to order a vanity number, click here.

How long does it take to activate? >>

Your account and phone number is activated immediately upon signup. You will receive 30 minutes to use as you wish for free during the 7-day free trial.

Do I “own” my number? Can I keep my toll free number if I choose to cancel? >>

The number you receive upon signup is your own personal toll free or local number. So long as you have paid for at least one month of service and your account is active and in good standing, you may keep your number.

Do I need a phone line or special equipment to make this work? >>

No additional telephone lines or features are needed to use RingCentral. The unified messaging provided by RingCentral is a completely stand-alone system. To answer incoming calls, you will need a phone with dial tone—that could be a cell phone, your home phone, an office phone or any other existing line. You can also answer incoming calls through your PC with Call Controller with SoftPhone, a free RingCentral download.
RingCentral receives voicemail and faxes 24x7 and saves them to your online account. You can retrieve and listen to these messages directly through your computer speakers. No additional local or long distance telephone features or hardware are required for RingCentral to function.

How are minutes used and how much do they cost? >>

You will be billed in thirty second increments, rounded to the nearest half minute, for each minute of usage. (A fax uses about one minute per page.) For example, if you’re on the phone for 1.47 minutes, you will be billed for 1.5 minutes. Keep in mind that RingCentral does not double bill for domestic forwarded calls.
Additional minutes may be purchased. Please check our pricing page for information. Larger minute blocks are available for our Premium plan members.

Can I upgrade to a different service level or change my billing plan at any time? >>

Yes! You can switch service levels at any time directly through your online account. Any existing payments will be prorated.

Am I charged for checking messages? >>

You can access your online account and retrieve your messages anytime for free. You will not be charged for having your messages forwarded to your email address(es). Text message notifications to your cell phone are free and unlimited. Calls to a local RingCentral number that forward to voicemail or are answered on your SoftPhone are free.

When checking messages or logging in to your account by phone for any purposes, e.g., account administration or using your Virtual Calling Card, minutes will be used.

Will my credit card be charged during the free trial? >>

No. You will not be charged during the 7-day free trial. You will be charged if you choose to upgrade to a subscription during the trial. You will be automatically upgraded and billed if you do not cancel before the trial period expires.

What is included in the free trial? >>

You will receive 30 free minutes to use during the 7-day free trial. The entire menu of RingCentral Mobile standard features can be used during the trial.

Is there a setup fee? >>

No. There is no setup fee.

What kind of commitment do I have to make? >>

No commitment is required. You can pay as you go (month-to-month) and cancel at any time, without penalties or cancellation fees.
Annual subscriptions allow you to save up to 33% off the normal month-to-month price and have a one-year commitment period.

How do I cancel my subscription with RingCentral? >>

Simply call us at (888) 898-4591 and speak with one of our friendly customer
service representatives during support hours.
Please be ready to verify your account number and billing information as it appears on your account.

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