This is probably the first time deploying a new IT product that we have had stores contacting us to ask if they can be put up the priority list to be changed over to RingCentral.
Joe Polisena, Chief Technology Officer at National Pharmacies
Now we have a single RingCentral UC platform across the business, which has been fantastic for us to support centrally. It's simple, but it’s a complex enough solution to contain all of the functionality we need.
Madhumita Mazumdar, General Manager Information & Communications Technology
Limited by a legacy PABX and paper-based fax system, Aghapy Medical Centre switched to RingCentral’s cloud-based telephony and online fax platform that is delighting its staff and patients.
RingCentral’s highly available cloud-based voice platform is ensuring Altronics continues to deliver a high level of service and support for its customers across Australia and globally. Altronics was able to reduce the time to deploy and minimise user impact thanks to a seamless migration path from Mitel to RingCentral.
The experience of rapidly enabling its support team to operate effectively from home during COVID lockdowns by switching to RingCentral’s platform was the catalyst for Blooms The Chemist to offer RingCentral as the preferred UCaaS platform to its network of pharmacies across Australia.
RingCentral’s cloud-based platform has completely transformed customer and employee experiences at one of Queensland’s leading super funds, and the platform has scaled and evolved to meet the customer service and operational needs of Australia’s first three-party superannuation merger.
Moving from an outdated, on-premise telephony environment to RingCentral’s cloud-based unified communications solution has freed up Legal Aid ACT’s staff to work from anywhere and established a platform for future innovation.
Making a like-for-like replacement of its legacy hardware PABX system with RingCentral’s cloud telephony solution, 120-year-old Mosman Prep is now enjoying significant monthly savings, with scope for future enhancements to the platform.
Paywise is a leader in salary packaging solutions for public and private entities, helping more than 30,000 employees around Australia. To deliver remarkable customer services and streamline their customer services, they selected RingEX and Contact Centre solution to deliver scale and reliability for the business.
Replacing a complex, outdated and costly set of services with RingCentral’s cloud-based telephony platform has simplified and streamlined communications for leading real estate and property management agency Peake Real Estate.
RingCentral’s integrated cloud-based platform has ‘healed’ telephony at Q1 Medical’s network of suburban clinics, giving administrators full visibility of calls, and delivering a reliable and stable service with future potential to grow with the business.