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Telephone Systems: Helping Your Business to be Mobile
Telephone systems for business enable your business to remain competitive in the local and global market amidst the stiff competition. Over the years, telephone systems have changed constantly to adapt to the ever growing demands and needs of businesses and companies. With the introduction of the Internet, telephone systems for business have been able to create a global reach. This enabled businesses to expand their target market and clients. An outstanding telephone phone system should improve your company’s chances of gaining new clients outside your locality.
You need to upgrade your telephone system to be able to attract more clients. An advanced and systematic telephone system will allow your company to concentrate more on the core activities of your business. Core activities such as product improvement and administrative matters are vital to the success of any type of business. With the help of telephone systems, you will be able to focus on these matters, boosting the chances of your company’s possible sales. These advanced and systematic telephone systems for business will provide your business with several benefits. It permits your business to be more mobile and it also enables you to expand your market.
Services and features from telephone systems for business that would enable your company to be more mobile are toll free numbers, Internet faxing and voicemail. All of the telephone system services enable your business to become more mobile and more efficient, especially in providing customer service.
Telephone systems for business toll free number services will help your company establish constant connection between you and your customers. These are numbers where the called party is the one that will incur the charges of the call instead of the calling party. You can increase customer responses with the help of telephone systems toll free numbers. Since calls made by the customers are free of charge, customers are encouraged to call. Toll free numbers also increases the range of your business, because it makes your business number accessible to clients across oceans. Clients from any part of the world can call you with no extra charge.
You can also choose to get vanity toll free numbers. A vanity number can either be composed of a repeated set of numbers (e.g. 1-800-1111111) or alphanumeric numbers (e.g. 1-800-BESTCAR) that are easier to recall. These vanity numbers also serve as advertisements of your company’s products and services. When customers see your vanity number, they will readily know the type of products and services that your business offers. Toll free numbers are non-geographical numbers; they are not affected by the area codes when moving to a new geographic region.
Toll free numbers give your business more visibility and enable your customers to keep in touch with your business day or night. Since anybody can call you anytime, this increases the chance of unnecessary calls. To avoid the problem of dealing with a lot of unnecessary calls, it is important that you get a caller ID service. This gives you the ability to identify who is calling your company even before the call is connected. This will save you time to answer calls. It also helps you cut your communication expenses because you will be the one who will pay for all incoming calls, whether those calls are necessary or not.
Telephone systems for business Internet faxing service allow you to use the Internet as a hub for receiving and sending fax documents. Traditional fax machine costs more to operate and install since it requires a phone line and the machine itself in order to send the needed document. But with Internet faxing, you only require the Internet, your e-mail and a device to access it.
Faxes sent and received online and in your email are much safer and more secure than the traditional way of faxing. To operate this service, you need to log into your account. This ensures that you are the only person that can send and receive fax transactions in your company, thus allowing you to have a private way of faxing. A verification message will be sent to your mobile phone and email for an update on the message that was delivered. All the fax transactions made over the Internet are recorded and is accessible through your online account. Faxes you send and receive through Internet faxing can be sent and saved in your home computer.
Some telephone system services even offer Internet fax that provides a fax editing software. This service gives you the ability to customize your own cover page and even print your fax documents. It is also able to redirect incoming faxes to a number of designated email addresses, giving you a better alternative in managing your files. It makes faxing easier and faster. Also, the mobility of Internet faxing is remarkable because documents can be sent or received anywhere with the help of Internet-enabled devices such PDA’s, smart phones or laptops.
Voicemail services offered by telephone systems for business are the latest in business communications technology. A voicemail service is an interactive telecommunication system for managing and controlling telephone messages. It is responsible for the recording, storing, retrieval, rerouting, and playing of messages. Every time a call goes unanswered, an efficient voicemail telephone system lets your customers leave important messages that can be accessed later on the day. This service is particularly helpful to mobile business. This would enable their clients to leave important messages while they are not around to take the call.
The most feature-rich service of a telephone system for business is its PBX system. It gives your company a main phone number equipped with extension lines connected to different employees of your business. Adding extension lines will not require you to purchase additional equipments. Instead, you will only log into your online account and add the extension line there. This allows you to save money and cut expenses.
It can route calls to all phones within the office as well as mobile phones of employees who are traveling. Employees are therefore connected to the company’s network, keeping them constantly in touch with your business. Clients calling your company can be transferred to employees wherever they may be, since their mobile phones are included in the network. This ensures that calls from customers will be attended to by the right person.