Virtual PBX Gives Small Businesses an Advantage

While larger corporations seem to have the advantage of having bigger manpower, small businesses sometimes have the upper hand over these large conglomerates. Managers of small businesses can easily respond to the needs of the market without the trouble of having to consult a lot of people in the company’s hierarchy.

However, small businesses also have to face a number of setbacks, especially those that involve money and expenses. Operating any business, no matter how small, costs money. Installing a professional phone system is one of the things that small businesses typically spend a lot on. Most of these systems cost more than $10,000 because of hardware, maintenance and installation costs.

A private branch exchange (PBX) system is a set of hardware that allows you to incorporate a set of call services into one cohesive phone system. These services include an auto-attendant, call routing capabilities, local extensions and call forwarding. Sadly, though, all these perks come with an expensive price tag.

Thankfully, RingCentral has developed a virtual PBX service. This lets you enjoy all the benefits of a physical PBX system at a fraction of the cost! This virtual PBX system even has a few features that can’t be found in a traditional PBX system, such as call routing to cell phones, fax to email software that allows you to read faxes as PDF files, local phone numbers for your telecommuting employees and one-click calling from your homepage.