Let the Auto-Attendant Welcome Customers

Projecting a professional image can be achieved by making your phone system interactive. RingCentral virtual office includes an auto-attendant, a feature that graciously welcomes customers when they call.

A computer-generated voice answers callers and gives them a set of options on how to reach the proper person or department. Callers can also prompt the auto-attendant to read employee names or department extensions in your office and even reach your telecommuting staff.

The auto-attendant is just one of the several user-friendly settings from RingCentral virtual PBX phone system. The Dial-by-Name Directory function, for example, is already included for free in RingCentral Business Plan. You can also include it as a rider on the Professional Plan. All these settings can be modified and managed straight from your desktop.