RingCentral First to Offer True Enterprise-Class PBX "in the Cloud"

Cloud computing has become the new buzz word. One sees it being bounced around as often as "information superhighway" and "Web 2.0" once were. But in the world of enterprise telephony, (not an accurate definition… this means self--provisioning by the user from the credit card order screen.) From a vendor perspective, customer self-provisioning and automated account and DID setup equates to lower operating costs which, in turn, translates to lower prices for customers. In July 2009 RingCentral Office launched, offering a true cloud computing PBX service.

iPhone Becomes Business-Class

Recognizing that many small to medium-sized business owners are using iPhones as their primary business communication tool, RingCentral built an iPhone application that many say finally makes the iPhone truly a business-class Smartphone. Visual voicemail, send and receive faxes and the fact that my business number now shows up in Caller ID, even though I’m using my personal phone, has made my life so much easier. All business calls that come from my RingCentral desk phone have their unique ring-tone on my iPhone. Can I tell you how much easier this has made my life?

RingCentral Launches in England

RingCentral launched its award-winning PBX service in the United Kingdom, home to the best curry-chips and accents on the planet. Now, our friends across the pond can get a Freephone 0800, 0845 or local number for their UK business.

CallerID in Our Control

We can now enter the name of ourselves or our business within the RingCentral console to insert into the Caller ID field of our call recipients. Many have been requesting this feature for quite some time (including me) and it's great to see that it's finally here. For inside sales teams to high-level B2B phone calls, this feature is invaluable for making sure that each outbound call has the highest chance of getting picked up.