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Top Choice for Small Business and Professionals
“This is a very big solution for such little cost for a road warrior like me. I would not be able to keep up with the demands of my work without my RingCentral.”
-Forrest Grant
Real Estate Agent and Loan Officer
“Wow, INCREDIBLE VALUE. There’s no other service out there like this.”
-Verto Media
“Best for…Toll-free numbers”
-Inc. Magazine, June 2006
“The most fax bang for your buck.”
-TMC Labs, July 2007
Case Study #1: Showing Homes (And Not Waiting for Faxes) Boosts Commission Not far from the Microsoft Campus outside of Seattle, Washington, Coldwell Banker Bain agent Chris Sudore of King County Estates was wasting valuable time driving in rush hour traffic to his home office or his broker’s office to check on incoming faxes.
“From offer letters to home inspection results to appraisals and closing documents, this business is totally dependent on multi-page faxes. Yet, I make my money by showing homes and negotiating, not waiting for the fax machine to ring. With RingCentral all my faxes are converted into PDFs and forwarded to my email so I can keep my business moving forward by showing homes for future transactions waiting for faxes to come through that will close my current deals,” begins Chris.
“Plus, I have peace of mind in knowing that I am getting ALL my faxes because my client never gets a busy signal. This is critical when I am in the middle of closing multiple transactions—or waiting for multiple offers on a hot new listing.”
Another time-saving benefit Chris discovered is that he can fax text-heavy legal documents to his own number instead of scanning them. “Scanning legal documents takes a very long time. But now RingCentral turns them into PDFs and faxes them in seconds.”
Time savings aside, Chris was initially attracted to RingCentral by their 800 toll free vanity numbers. As a relatively new agent in the highly competitive Seattle area, Chris needed to create an instant big-company image and build his own personal brand to differentiate himself from other agents.
“RingCentral offers the perfect solution with a toll free vanity number that is also my last name. Telling prospects they can call me toll free at 888.SUDORE1 really creates an impression. It makes them think I’m bigger than I really am. Plus it gives them an easy way to remember my phone number,” concludes Chris.
Case Study #2: Web Site Generates Calls by Saying “Realtors are Standing By”
Savannah Real Estate Marketplace Web site is the front door for an online real estate team in Savannah, Georgia. The site has information on the region, property listings and the Realtors on the online real estate team.
The home page says “Our Realtors are standing by to help answer your questions! Call us Toll Free.” This motivates prospects to call and immediately speak to a local Realtor about a listing. It also provides quality leads to the Savannah Real Estate Marketplace.
After searching several toll free companies, agent Scott Kublin (who also developed the Web site) picked RingCentral. “RingCentral had everything that the others had, and then some,” Kublin says. “And RingCentral’s price was even lower that those that were comparable.”
Kublin chose the most affordable plan and says it provides everything he needs. “We put together a very sophisticated toll free number system which, when called, simultaneously rings 13 agents’ cell phones. This almost guarantees that a prospect will be directly connected with one of our Realtors within seconds,” remarks Scott. It also ensures that each member of the online real estate team has equal access to each and every call.
In the rare instances when no agent can answer, the call goes into a voicemail box that the agents can access for later callback. And RingCentral’s Call Logs keep a complete record of every call, even if the caller doesn’t leave a message.
The combined Web site and RingCentral toll free number is wildly successful. “Our agents love it!” Kublin says. “We had four calls in the first two weeks that turned into sales of over $1,000,000.” RingCentral paid for itself by a factor of tens of thousands of dollars.
“I have found RingCentral to be an incredibly powerful tool,” Kublin concludes. “It is without a doubt going to put our company over the top and ahead of the rest.”
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